FAQ

Our video courses of the English language were prepared in such a way that the learner is actively involved in the lesson at every moment. The learner is asked questions, and answers them out loud. The learner gets the feeling of speaking 1on1 with the teacher. There are also bonus speaking exercises that help improve speaking skills as well. However, even though our video courses are excellent, practice is the key to great speaking skills, so don’t forget to use the English language as often as possible – at work, in everyday situations, on trips, etc.

Depending on the course you buy, there are 10-55 hours of recorded video material. The information about the duration of each course is included in the course information. Add 60% of that amount of time for your independent work and practice and you’ll see approximately how much time you should invest in a course. 

As you are buying a course with permanent access, you don’t have to rush through a course to finish it. You can watch each lesson as many times as you choose, speed the video up or down, and come back to it even after a few months. 

We have a 100% money back guarantee, so if at any moment within 30 days of purchase you realize the course is not what you needed or wanted, or you are dissatisfied for any reason, you can just state your reasons and get a full refund. 

There are course bundles with which you save money, yes. 

After successful completion of the course (completed all tests with at least 80% correct answers, and 5 successfully completed speaking exercises) you will receive a certificate of completion of the course. The minimum study period after which a certificate can be obtained is 2 months for general English courses, and 3 months for business English courses.

We do NOT issue a certificate if we detect an attempt to cheat on tests/exercises.

Yes. You can write to us at office@jcrenglish.com and state your needs and company information, and we’ll deliver an invoice for you to pay. In case you purchase more than 5 courses/packages, we can discuss a price modification.

Currently, we accept card payments (Visa, American Express, DinaCard, Mastercard, Maestro), Stripe, Paypal and wire transfers to our bank account. In case of card payments, we pay for all the additional fees, and in case of Paypal and Wire transfers, the buyer pays the transaction fees.